So my boss told me that since I missed saying goodbye to our mystery shopper on my 2nd week of work, they're sending me back to customer service training. But at least she congratulated me on getting the greet and offering service.
At Vons, they send in an anonymous shopper, and random days, every month, to rate how the store's customer service is doing. Course, that happened to be on my 2nd week of work where I was like, "Hi... uhh.. lemme find the manager for you... which manager is in today...?" Course, it was also 2 weeks after my last customer service training.
Well, customer service training isn't too bad, you just sit there, for 4 hours, going like, yes, no, yes, yes, no, no, yes, yes, and get paid. Actually, It's kinda boring, whatever, I get paid for doing nothing.
That day, Saturday, was also the first day I worked until midnight (when the store "closes"). Super boring after 10:00pm. Apparently, right when it hits midnight, all the light timers expire, and half the display lights in the store go off. Few minutes later, half of the remaining lights go off. Course, I forgot that they set all the automatic doors to manual-locked, so I crashed into one as I was trying to leave.
Showing posts with label work. Show all posts
Showing posts with label work. Show all posts
what my coworkers think of me
work
|
They think:
-I really like tea, like, really REALLY like tea.
-I am easily fascinated by grocery products I have never seen before.
-I get lost in the store, easily.
-Especially when they need me to find something. Then they need to call another clerk to go back and find me.
-I have this strange obsession with window cleaner and cleaning non-window areas with it
-I really like the red raincoat over the orange vest. (which I do, the raincoat is awesome)
-I absolutely suck at fetching liquor and cigarettes. "Marlboro Lights please. No no. Those are normal Marlboros, and those are methanols, and those are methanol 100s, up more, to your right, farther right, the smaller pack, no no, the Marlboro light small pack, not the light 100s" Usually halfway through that, the cashier comes and grabs the right one.
What I learned at work today:
-Foil balloons are evil. They're hard to inflate.
-It takes two clerks and a supervisor to fill up one balloon, yes, one. Of course, the supervisor gave up first, then told one of the clerks to actually go help bag groceries (me), then when the other clerk couldn't get how to inflate the balloons, we switched jobs, then switched jobs again to tie the ribbon on it. Thankfully the customer was quite entertained by us.
-The store has raincoats for us to use when it rains. :D
-Our store manager hides things in the most awkward areas.
-Everyone loses their pen at work, and therefore, brings cheap pens.
-I don't have to wear an apron to work. Though, I still will, cause it keeps my clothes clean, and the pockets are useful.
-I found out where the bathrooms are!
-I really like tea, like, really REALLY like tea.
-I am easily fascinated by grocery products I have never seen before.
-I get lost in the store, easily.
-Especially when they need me to find something. Then they need to call another clerk to go back and find me.
-I have this strange obsession with window cleaner and cleaning non-window areas with it
-I really like the red raincoat over the orange vest. (which I do, the raincoat is awesome)
-I absolutely suck at fetching liquor and cigarettes. "Marlboro Lights please. No no. Those are normal Marlboros, and those are methanols, and those are methanol 100s, up more, to your right, farther right, the smaller pack, no no, the Marlboro light small pack, not the light 100s" Usually halfway through that, the cashier comes and grabs the right one.
What I learned at work today:
-Foil balloons are evil. They're hard to inflate.
-It takes two clerks and a supervisor to fill up one balloon, yes, one. Of course, the supervisor gave up first, then told one of the clerks to actually go help bag groceries (me), then when the other clerk couldn't get how to inflate the balloons, we switched jobs, then switched jobs again to tie the ribbon on it. Thankfully the customer was quite entertained by us.
-The store has raincoats for us to use when it rains. :D
-Our store manager hides things in the most awkward areas.
-Everyone loses their pen at work, and therefore, brings cheap pens.
-I don't have to wear an apron to work. Though, I still will, cause it keeps my clothes clean, and the pockets are useful.
-I found out where the bathrooms are!
what i learned at work today
work
|
Since today was a pretty slow day at work, I had time to learn a few things.
Shopping carts are super easy to pull with running shoes. I can actually grip the floor, which means I can maneuver them much much better, and pull more of them at once. Cept, this one lady ran in front of my very long train, and I had to stop suddenly, so the carts made a nice little bruise on one finger, and a small cut on the other.
The cashier conveyor belt, the belt where you, the customer, dump your stuff on to bring to the cashier is automatic. It moves by itself until an item comes up to the scanner, then stops. Not fair. The bagging conveyor belt, the one that brings the stuff from the cashier to the me, needs to be turned on and off manually.
Extra plastic bags are kept in the "alcohol room" (wtf?)
The spray bottle with the green liquid is used to clean stuff. There's a blue liquid too. They told me its used the same way. I'm pretty sure ones used for glass and the other for everything else. But hey! if they don't care, I don't either.
They keep feather dusters under the cashiers. So I asked what do I dust with these dusters. They told me, "anything." So, I dusted the phone and the top of the screen, then I sneezed, so then they said, "see, that's why you never see them."
When they say "Fresh at 5pm or it's free," they really mean its fresh or its free. They smell nice when its fresh.
The sink in the deli is operated using the knee. Yeah, the knee. I probably stared at that sink for a good while before I figured that out. Still not too sure which one's for hot water and which one's for cold water.
People really really like to buy items with red tags. Sure that means its on sale, but it doesn't make it inexpensive. I swear just about everyone bought either asparagus or strawberries today.
---
Downloaded some stuff yesterday..
DBSK - T (studio album)
DBSK - Two hearts / WILD SOUL (single)
DBSK - Runaway / My Girlfriend (single)
DBSK - If..!? / Rainy Night (single)
DBSK - Close to you / Crazy Life (single)
DBSK - Keyword / Maze (single)
Ayumi Hamasaki - Mirrorcle World (single)
Ayumi Hamasaki - A-yu-mi-x 6 -GOLD- (remix album)
Ayumi Hamasaki - A-yu-mi-x 6 -SILVER- (remix album)
A-yu-mi-x 6 -SILVER- seems to be remixes of slow songs, whereas -GOLD- is a remix of her more upbeat songs. They're still techno/trance remixes. -SILVER- sounds better, remixes of upbeat songs just gets a bit.. weird. Especially like "GAME x YOJI" and "part of me x CARL CRAIG" from -SILVER-.
I really really really like Mirrorcle world. Its like (well, it IS) the complete version of "Mirror" from her Guilty album. I liked "Mirror" so I like "Mirrorcle World" even more.
DBSK still sounds very.... DBSK-esque. Hate the DBSK version of "LAST ANGEL". It sounds better with Koda Kumi. I like "DARKNESS EYES" from T , it's like a fast ballad.. sad, but still kinda upbeat. Of all the DBSK solos, I like "Maze" (Jaejoong's solo) the most. It resembles gackt's style a lot, just with a higher voice. So yes, its punk rock- ish.
---
Currently listening to: Utada Hikaru - HEART STATION
---
In other news, I got my official, paper, rejection letter from UCLA. It's actually exactly identical to what it said on the site. What a waste of trees.
Rubio's closes at 9! didn't know that. No tacos for me today.
I swear people give me weird looks when I wear bright red. One of these days I need to go out and buy some bright red bball shorts to match my bright red track jacket and my bright red shirt.
Shopping carts are super easy to pull with running shoes. I can actually grip the floor, which means I can maneuver them much much better, and pull more of them at once. Cept, this one lady ran in front of my very long train, and I had to stop suddenly, so the carts made a nice little bruise on one finger, and a small cut on the other.
The cashier conveyor belt, the belt where you, the customer, dump your stuff on to bring to the cashier is automatic. It moves by itself until an item comes up to the scanner, then stops. Not fair. The bagging conveyor belt, the one that brings the stuff from the cashier to the me, needs to be turned on and off manually.
Extra plastic bags are kept in the "alcohol room" (wtf?)
The spray bottle with the green liquid is used to clean stuff. There's a blue liquid too. They told me its used the same way. I'm pretty sure ones used for glass and the other for everything else. But hey! if they don't care, I don't either.
They keep feather dusters under the cashiers. So I asked what do I dust with these dusters. They told me, "anything." So, I dusted the phone and the top of the screen, then I sneezed, so then they said, "see, that's why you never see them."
When they say "Fresh at 5pm or it's free," they really mean its fresh or its free. They smell nice when its fresh.
The sink in the deli is operated using the knee. Yeah, the knee. I probably stared at that sink for a good while before I figured that out. Still not too sure which one's for hot water and which one's for cold water.
People really really like to buy items with red tags. Sure that means its on sale, but it doesn't make it inexpensive. I swear just about everyone bought either asparagus or strawberries today.
---
Downloaded some stuff yesterday..
DBSK - T (studio album)
DBSK - Two hearts / WILD SOUL (single)
DBSK - Runaway / My Girlfriend (single)
DBSK - If..!? / Rainy Night (single)
DBSK - Close to you / Crazy Life (single)
DBSK - Keyword / Maze (single)
Ayumi Hamasaki - Mirrorcle World (single)
Ayumi Hamasaki - A-yu-mi-x 6 -GOLD- (remix album)
Ayumi Hamasaki - A-yu-mi-x 6 -SILVER- (remix album)
A-yu-mi-x 6 -SILVER- seems to be remixes of slow songs, whereas -GOLD- is a remix of her more upbeat songs. They're still techno/trance remixes. -SILVER- sounds better, remixes of upbeat songs just gets a bit.. weird. Especially like "GAME x YOJI" and "part of me x CARL CRAIG" from -SILVER-.
I really really really like Mirrorcle world. Its like (well, it IS) the complete version of "Mirror" from her Guilty album. I liked "Mirror" so I like "Mirrorcle World" even more.
DBSK still sounds very.... DBSK-esque. Hate the DBSK version of "LAST ANGEL". It sounds better with Koda Kumi. I like "DARKNESS EYES" from T , it's like a fast ballad.. sad, but still kinda upbeat. Of all the DBSK solos, I like "Maze" (Jaejoong's solo) the most. It resembles gackt's style a lot, just with a higher voice. So yes, its punk rock- ish.
---
Currently listening to: Utada Hikaru - HEART STATION
---
In other news, I got my official, paper, rejection letter from UCLA. It's actually exactly identical to what it said on the site. What a waste of trees.
Rubio's closes at 9! didn't know that. No tacos for me today.
I swear people give me weird looks when I wear bright red. One of these days I need to go out and buy some bright red bball shorts to match my bright red track jacket and my bright red shirt.
easter at vons
work
|
Todays the first time I had an earlier shift! :D Horrible timing too. There was a nice big mob of people come in right when my shift started (apparently church just got out). But after they left, it was pretty chill. Apparently, one customer per 10 minutes is pretty normal, so, all the days I've worked so far would've been considered "very busy" days.
After lunch though, store got a lot busier, and I was on carts duty again. Wasn't too bad today, cept the 80 degrees sun, but the breeze made up for it. Managed to avoid customers with big big orders by staying outside running around gathering carts. Few more things I learned about them today (part two of spawns of the devil. dun dun dun!): Customers like to use them as trash cans. If they showed personal information on receipts, I would be the best identity thief ever. Also, if they're not perfectly aligned when you try to stick them together, they just clank, and usually, one of them gets pushed away. Plus side to all this is that my boss gave me the OK to wear running shoes to work cause I have to pull carts. NO MORE DRESS SHOES. weeeeeeee.
Oh, and I managed to sneak out right when the store got really really busy. Why wouldn't I? My shift technically ended 15 minutes ago, and once shift ends, I want out. Kinda sucks for everyone else though, since when I left, I was the only bagger up front. Yup. Bag your own groceries! oh well.
After lunch though, store got a lot busier, and I was on carts duty again. Wasn't too bad today, cept the 80 degrees sun, but the breeze made up for it. Managed to avoid customers with big big orders by staying outside running around gathering carts. Few more things I learned about them today (part two of spawns of the devil. dun dun dun!): Customers like to use them as trash cans. If they showed personal information on receipts, I would be the best identity thief ever. Also, if they're not perfectly aligned when you try to stick them together, they just clank, and usually, one of them gets pushed away. Plus side to all this is that my boss gave me the OK to wear running shoes to work cause I have to pull carts. NO MORE DRESS SHOES. weeeeeeee.
Oh, and I managed to sneak out right when the store got really really busy. Why wouldn't I? My shift technically ended 15 minutes ago, and once shift ends, I want out. Kinda sucks for everyone else though, since when I left, I was the only bagger up front. Yup. Bag your own groceries! oh well.
shopping carts are spawns of the devil
Seriously.
For starters, they have relationship problems. Put two of them together, and they both disappear together behind some planter. Put three of them together and they suddenly all hate each other, go emo, and attempt to jump into traffic, in three different areas. Now imagine six of them. Of course, we do get a nice little cable to hold them all together; it's really only long enough to hold like six of them together, with a bit of effort.
Which brings me to my next point. You'd think six shopping carts tied together would be fairly simple to get back to the store. Well, they travel in a straight line, a very very stubborn straight line. So, in order to make them turn, you have to stop, and drag them from the side (which leave nice little tread marks on the floor btw) and hope that while you drag them sideways, the cable holding them together doesn't go undone.
Of course, when you get to the store, you have customers who want shopping carts. So they see me bringing some fresh shopping carts in and ask if they may have one. Since it is extremely rude to say, "No ma'am, please take two more steps to your left and take one out of the super long line of shopping carts there," I'd hand one to them, and in order to do that, I have to undo the cable and get one off. If one goes free, they all go free. Now this wouldn't that big of the problem if they took shopping carts at the end of my line closer to the parking lot, cause then all the remaining shopping carts would just rush forward into the cart cradle, but no, they want the cart closer to the store. So all the remaining carts rush back into the parking lot, cause if one goes free, they all think they are freed too. The downward slope into the parking lot doesn't help much either.
Then there's the fact that there are many many many shopping carts, in fact, there are so many shopping carts that they don't even fit into the cart cradle in front of the store. So we make another line right next to it, two in fact. I like those more, cart cradles are evil. There's a reason for so many shopping carts, right? Of course there is. They make nice planter decor. Seriously, who doesn't like looking at trees surrounded by shoppings carts, all the way across the plaza right next to the bank. The parking lots half empty most of the time, is it really that hard to find a closer parking spot to the store, instead of right next to the bank, past several speed bumps, gutters, and ditches. Dragging a line of shopping carts over them isn't fun. Sometimes I get my line halfway across one, and the other half decides to go like, screw you, the bank's cooler, and breaks off from the line. Then I would have to chase after them again and while I'm chasing after the few carts that are trying to rob the bank, the remaining few carts decide to be like, oooo, water is in the gutter, lets follow it! and end up in some big ditch in the middle of the road.
Did I mention that I'm gathering carts in long sleeves and a tie, dress shoes a little bit too big, in the wonderful afternoon sun?
Oh well, it's the only part of my job I don't like so much. Its fun at night when the parking lots empty and you can kick em around, but not during peak hours, with minivans and little kids everywhere.
For starters, they have relationship problems. Put two of them together, and they both disappear together behind some planter. Put three of them together and they suddenly all hate each other, go emo, and attempt to jump into traffic, in three different areas. Now imagine six of them. Of course, we do get a nice little cable to hold them all together; it's really only long enough to hold like six of them together, with a bit of effort.
Which brings me to my next point. You'd think six shopping carts tied together would be fairly simple to get back to the store. Well, they travel in a straight line, a very very stubborn straight line. So, in order to make them turn, you have to stop, and drag them from the side (which leave nice little tread marks on the floor btw) and hope that while you drag them sideways, the cable holding them together doesn't go undone.
Of course, when you get to the store, you have customers who want shopping carts. So they see me bringing some fresh shopping carts in and ask if they may have one. Since it is extremely rude to say, "No ma'am, please take two more steps to your left and take one out of the super long line of shopping carts there," I'd hand one to them, and in order to do that, I have to undo the cable and get one off. If one goes free, they all go free. Now this wouldn't that big of the problem if they took shopping carts at the end of my line closer to the parking lot, cause then all the remaining shopping carts would just rush forward into the cart cradle, but no, they want the cart closer to the store. So all the remaining carts rush back into the parking lot, cause if one goes free, they all think they are freed too. The downward slope into the parking lot doesn't help much either.
Then there's the fact that there are many many many shopping carts, in fact, there are so many shopping carts that they don't even fit into the cart cradle in front of the store. So we make another line right next to it, two in fact. I like those more, cart cradles are evil. There's a reason for so many shopping carts, right? Of course there is. They make nice planter decor. Seriously, who doesn't like looking at trees surrounded by shoppings carts, all the way across the plaza right next to the bank. The parking lots half empty most of the time, is it really that hard to find a closer parking spot to the store, instead of right next to the bank, past several speed bumps, gutters, and ditches. Dragging a line of shopping carts over them isn't fun. Sometimes I get my line halfway across one, and the other half decides to go like, screw you, the bank's cooler, and breaks off from the line. Then I would have to chase after them again and while I'm chasing after the few carts that are trying to rob the bank, the remaining few carts decide to be like, oooo, water is in the gutter, lets follow it! and end up in some big ditch in the middle of the road.
Did I mention that I'm gathering carts in long sleeves and a tie, dress shoes a little bit too big, in the wonderful afternoon sun?
Oh well, it's the only part of my job I don't like so much. Its fun at night when the parking lots empty and you can kick em around, but not during peak hours, with minivans and little kids everywhere.
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